Is 10% too much for a truck dispatcher?

Not always. For hot shot or a dispatcher who handles all your back office work, 10% can be fair. For a semi truck where the dispatcher only books loads, 10% is on the high end.

Is a percentage or a flat fee better?

For most owner operators, a percentage is better because your dispatcher only earns more when your loads pay more. A flat weekly fee can make sense if your truck grosses a lot on steady, predictable lanes.

Do dispatchers charge on fuel surcharge and accessorials?

It depends on the dispatcher. Always ask what the percentage applies to before you sign.

Do I still need a factoring company with a dispatcher?

A dispatcher doesn't replace factoring. Factoring pays your invoices fast for a fee. A good dispatcher prepares the factoring package so you get paid without the paperwork.

Can I use a dispatcher if I'm a new owner operator?

Yes. A dispatcher can be most valuable in your first year, when you don't have broker relationships or know which lanes pay.

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